In case you’ve been living under a rock for the past couple of years, you may not know that sports betting is a thing. The betting industry has been growing by leaps and bounds, and in 2018, there were almost 600 million bets placed on sporting events around the world.
The industry has been hit or miss when it comes to customer care, with many companies still struggling with subpar customer support despite boasting millions in revenue. The vast majority of sportsbooks, however, offer an excellent level of service, so if you’re looking to dive into the exciting world of sports betting, make sure to do your research first.
Best Overall For Customer Care
Since 2010, bet365 has been offering sportsbetting services to customers around the world, and based on our experience, they are the best overall for customer care. We were able to reach them instantly by phone when we had questions, and they were able to walk us through everything easily.
Additionally, their customer service representatives were always available to help, and they made sure that our experience as betting customers was a good one. Overall, this is a company you can truly rely on for any type of service, and it showed in our research. We gave them five stars for customer care, and it’s the only sportsbook we’ve ever rated this high.
Second Best Overall For Customer Care
If you’re looking for an alternative to bet365, you should check out betway, as they also offer an excellent level of service. You’ll need to be a little more patient than with bet365, as it takes them a while to get back to you, especially during peak hours. But, aside from this, their customer support is quite good, and they’re always willing to help.
One thing to note is that, depending on which country you’re in, different laws may apply regarding sports betting. For example, in some places online gambling is mostly illegal, so you may not be able to login to make a wager. Also, foreign exchange fees can be high, so before placing that bet, make sure you’re aware of all the costs involved.
Overall, if you’re looking for an online sportsbook that cares for its customers, betway is the one to go with. Now, let’s move on to our next company.
Third Best Overall For Customer Care
Ladbrokes is one of the biggest names in the industry, and they’ve been around since the 1800s. Similar to bet365, they’ve built quite a reputation with their amazing customer care. We were able to get in touch with them quite easily, and their live help team was responsive and quick to answer our questions.
Additionally, their website is extremely easy to use and navigate, which is great if you’re looking to place a wager without having previous experience. Overall, a four star rating for customer care would not be an exaggeration.
Fourth Best Overall For Customer Care
This year, we decided to expand our research and include a review of DraftKings, as they’ve been gaining a lot of popularity recently. In our experience, they had the best customer support out of all the sportsbooks we reviewed.
We were able to get in touch with their support team, and they were quick to respond and help us navigate the platform easily. Overall, this is a company you can rely on for any type of question, and it showed in our ratings. We gave them four stars for customer care, and it’s one of the highest ratings we’ve ever given a company.
Now, let’s move on to our last company, which boasts an incredible reputation in the industry.
Best For Mobile Access
On the subject of mobile access, it’s important to consider the device you’re using to access the website. For example, the Apple Watch is quite capable of handling all types of website content, but if you’re viewing the site on the smaller iPhone screen, you may encounter some issues.
Since the majority of customers are on mobile phones when they’re online, it’s vital the website is mobile-friendly. Luckily, for the most part, sportsbooks have gotten the hang of catering to mobile users, and a lot of them now have full websites that are mobile-friendly. The key is to ensure the content is easy to access on small screens.
To that end, m.agila.com is the best sports betting website for mobile users, as they have mastered the art of making content accessible on smaller screens. The design is streamlined and intuitive, which makes it easy to navigate even when viewing the content on a small phone screen. One thing to note is the text is a little small, but it’s not hard to read.
Based on our research, it’s quite clear which sportsbooks are the best for mobile access. Now, let’s move on to our next topic.
Best For Ease Of Use
If you’re looking to place a wager on your mobile phone, you’ll want to check out bet365 as they’ve made it extremely easy to use. It simply takes a couple of minutes to set up an account, and after that, you’re good to go. You’ll have all the information you need on the screen in front of you, and since mobile phones have a lot of space, you can be sure there’s no clutter.
Another great thing about bet365 is their support team. They’re always willing to help, and it was quite easy to get in touch with them whenever we needed. On top of that, their chatbots are quite good, and when they can’t help, they’re able to point you in the right direction easily.
In terms of ease of use, bet365 is head and shoulders above the competition. Their website is user-friendly and designed to make it as easy as possible for you to place a bet. As a result, it has one of the lowest bounce rates in the industry, which simply means people are staying on the site for a long time. If you’re looking for an online sportsbook for ease of use, bet365 is the one you should go with.
Overall Ratings For Each Company
To recap, based on our research, we’ve determined that bet365, Ladbrokes, and m.agila.com are the best sportsbooks, and you can view our full reviews of each company by clicking on the links above. Once you’ve reviewed their features and services, you can easily determine which one is the best for your needs. If you have experience with any of these companies, please let us know how they compare in the comments below.